Strong Film & Television Limited (“us”, or “we”) is the “data controller” in respect of your personal information. This privacy notice sets out the basis on which any of your personal information we collect from you or third parties, or that you provide to us, will be processed by us. Please read the following carefully to understand our practices regarding your personal information and how it will be treated.

1.       HOW AND WHEN WE COLLECT PERSONAL INFORMATION ABOUT YOU

 We collect and process personal information when you:    

 • visit our website (including when filling in forms on our site or making an enquiry);

•  vontact our customer service centres or request information from us in any other way; or

•  provide us personal information through an agent.

2.       WHAT PERSONAL INFORMATION DO WE COLLECT ABOUT YOU

We may collect and process the following personal information about you:

•  contact details (such as your name, address, email address and telephone number); or

•  demographic information (such as age and/or other information that may identify you as an individual).

3.       PURPOSES FOR PROCESSING YOUR PERSONAL INFORMATION

We may process your personal information for the following purposes:

•  to provide you with the information you have requested;

•  to provide customer support and ensure we provide a good level of customer service;

•  to notify you of any changes to our services;

• to review any applications relating to you; and

•  to comply with applicable laws and regulations.

4.       LEGAL BASIS FOR PROCESSING YOUR PERSONAL INFORMATION

We will only process your personal information where we have a legal basis to do so. The legal basis will depend on the purposes for which we have collected and use your personal information. In almost every case the legal basis will be one of the following:

 •  Consent: For example, where you have provided your consent which you can withdraw at any time.

•  Our legitimate business interests: Where it is necessary for us to understand promote our services and operate effectively provided in each case that this is done in a legitimate way which does not unduly affect your privacy and other rights.

•  Performance of a contract with you (or in order to take steps prior to entering into a contract with you).

•  Compliance with law: Where we are subject to a legal obligation and need to use your personal information in order to comply with that obligation.

5.       WHERE WE STORE YOUR PERSONAL INFORMATION

The personal information that we collect may be transferred to, and stored at, a destination outside the EEA or the UK, including countries, which have less strict, or no data protection laws, when compared to those in the EEA or the UK.

 Whenever we transfer your information as described in the paragraph above, we will take steps which are reasonably necessary to ensure that adequate safeguards are in place to protect your personal information and to make sure it is treated securely and in accordance with this privacy notice. In these cases, we rely on approved data transfer mechanisms (such as standard contractual clauses) to ensure your information is subject to adequate safeguards in the recipient country. If you are located in the UK or the EEA, you may contact us for a copy of the safeguards which we have put in place to protect your personal information and privacy rights in these circumstances.

6.       HOW WE KEEP YOUR PERSONAL INFORMATION

We take steps to ensure that the personal information that you provide is retained for only as long as it is necessary for the purpose for which it was collected. After this period it will be deleted or in some cases anonymised. We may however keep a record of correspondence with you (for example if you have made a complaint) for as long as is necessary to protect us from a legal claim. Where we have collected the personal information based on your consent and we have no other lawful basis to continue with that processing, if you subsequently withdraw your consent then we will delete your personal information.

7.       DISCLOSING YOUR INFORMATION

We may share your personal information with our suppliers, business partners and service providers, where they are helping us to providing our services. We may disclose your personal information to other third parties in the following cases:

•  for the purposes of research, evaluation, and analysis;

•  in the event that we sell any business or assets, in which case we may disclose your personal information to the prospective buyer of such business or assets; or

•  if we are under a duty to disclose or share your personal information in order to comply with any legal or regulatory obligation or request.

8.       YOUR RIGHTS

You have certain rights in relation to your personal information. These include: the right to object to the processing of your information for certain purposes, the right to access your personal information, and the ability to erase, restrict or receive a machine-readable copy of your personal information. We will handle any request to exercise your rights in accordance with applicable law and any relevant legal exemptions. If you wish to exercise any of these rights please contact us using the contact details below.

You may also have the right to complain to a data protection authority if you think we have processed your personal information in a manner which is unlawful or breaches your rights. If you have such concerns we request that you initially contact us (using the contact details below) so that we can investigate, and hopefully resolve, your concerns.

9.       CHANGES TO THIS PRIVACY NOTICE AND HOW TO CONTACT US

We may change this privacy notice at any time. The new privacy notice will be displayed on our website. The date this privacy notice was last updated appears at the bottom.